Integrations typically take between 4 to 8 weeks. There are several factors affecting this timeline:
Partner developer resources, in regards to availability, capacity and numbers.
Customisations to the API
Testing
Pricing and bundle experimentation
Premium collection method (payment processing)
XCover API p99 and p95 latencies
/quotes endpoint without fast quote parameter p99 of 400ms
/bookings endpoint p99 of 200ms
Can you provide a Sandbox environment?
A sandboxed environment will be provided to the partner once a commercial agreement is in place.
The sandbox allows partners to create and modify quotes, create bookings, create. customers, test API responses and perform various other activities.
Events / Tickets FAQs
FAQs specific to insurance policies in the events space
What happens if the event is cancelled, does the customer get a refund on insurance, do we cancel the insurance?
If the event is cancelled then it is recommended to send a /cancellation request including the reason_for_cancellation as "Event cancelled". A refund will be issued to the customer only within the cooling off period. This period depends on region. For this reason it is recommended to perform a cancellation preview and confirmation and refund the amount returned in the preview response.