If the event is cancelled then it is recommended to send a /cancellation request including the reason_for_cancellation as "Event cancelled". A refund will be issued to the customer only within the cooling off period. This period depends on region. For this reason it is recommended to perform a cancellation preview and confirmation and refund the amount returned in the preview response.

Integrations typically take between 4 to 8 weeks. There are several factors affecting this timeline:

• Partner developer resources, in regards to availability, capacity and numbers.

• Customisations to the API

• Testing

• Pricing and bundle experimentation

• Premium collection method (payment processing)

/quotes endpoint without fast quote parameter p99 of 400ms

/bookings endpoint p99 of 200ms

A sandboxed environment will be provided to the partner once a commercial agreement is in place.

The sandbox allows partners to create and modify quotes, create bookings, create. customers, test API responses and perform various other activities.