Cancel Errors

General errors will return a HTTP 400 response with a description of the error. See below for the list of Cancel general errors.

Invalid Booking Reference

An invalid booking reference was used to cancel a booking.

{
    "errors": {
        "Reference": "Booking not found"
    }
}

Cancellation Request Failed

The booking is still in quote status, only bookings in Confirmed status can be cancelled.

{
    "errors": [
        "Booking `2CJ2-XBB3-INS` can not be cancelled, already been cancelled on 2024-01-23 04:26:08"
    ]
}

The booking has a claim submitted against it and can not be cancelled.

{
    "errors": [
        "Booking `98PD-SEQN-INS` can not be cancelled, claim in progress"
    ]
}

The booking cannot be cancelled as the customer submitted a charge dispute with their bank.

{
    "errors": [
        "Booking `F8TU-62C6-INS` can not be cancelled as it has been disputed"
    ]
}