Get Claim Selector
Returns a Claim Selector that can be used to determine the best claim type for a customer to submit a claim for
You can display a decision point to a user (starting with the referenced one in decisionPointId) and use the answers to show more decision points until either a claim type id or a point with no answer is reached. Use the claim type id to get the FNOL for the user to submit a claim to.
Get Claim Selector
GET https://staging.api.xclaim.xcover.com/partners/{partnerCode}/claim-selectors/{claimSelectorUuid}
Returns a Claim Selector that can be used to determine the best claim type for a customer to submit a claim for
You can display a decision point to a user (starting with the referenced one in decisionPointId) and use the answers to show more decision points until either a claim type id or a point with no answer is reached. Use the claim type id to get the fnol for the user to submit a claim to.
Path Parameters
Name
Type
Description
partnerCode*
String
eg. XYZ999
claimSelectorUuid*
String
Claim selector uuid string
Headers
Name
Type
Description
Authorization*
String
Bearer {{JWT token}}
Content-Type*
String
application/json
{
"data": {
"id": "34ca7ecd-f42b-4add-b533-32464ae1b6ac",
"name": "rental_cover_claim_selector",
"label": "Rental Cover Claim Selector",
"decisionPointId": "73989f90-10d8-4b56-8165-bcd9b1eab448",
"active": true,
"translationsCompletedAt": null,
"isContentInXcms": false,
"lastEditedBy": null,
"decisionPoints": [
{
"id": "73989f90-10d8-4b56-8165-bcd9b1eab448",
"claimSelectorId": "34ca7ecd-f42b-4add-b533-32464ae1b6ac",
"label": "I'd like to make a claim because",
"description": "What was the main reason for making this claim",
"type": "enum",
"claimTypeId": null,
"name": "I'd like to make a claim because",
"decisionAnswers": [
{
"id": "6820113f-cac2-47b5-8c45-3fe190ccb622",
"decisionPointId": "73989f90-10d8-4b56-8165-bcd9b1eab448",
"value": "My rental car was damaged",
"logic": null,
"linksTo": "c30e77e5-7bcf-4351-820b-5881d6eb761a",
"ordering": 0,
"name": null
},
{
"id": "9fad2078-368b-4de2-a8bb-81eaf2888922",
"decisionPointId": "73989f90-10d8-4b56-8165-bcd9b1eab448",
"value": "My rental car was stolen",
"logic": null,
"linksTo": "08b264cd-2368-4b13-97ab-aa8c7ec69504",
"ordering": 0,
"name": null
},
{
"id": "615006a1-aa5f-4d42-8e68-685c7097767e",
"decisionPointId": "73989f90-10d8-4b56-8165-bcd9b1eab448",
"value": "Actually my enquiry is unrelated to any car rental damage/s",
"logic": null,
"linksTo": "f9cf56e7-f81f-4847-99fa-1d568c8a466e",
"ordering": 0,
"name": null
}
]
},
{
"id": "c30e77e5-7bcf-4351-820b-5881d6eb761a",
"claimSelectorId": "34ca7ecd-f42b-4add-b533-32464ae1b6ac",
"label": "In your opinion, who was responsible for the damages?",
"description": null,
"type": "enum",
"claimTypeId": null,
"name": "In your opinion, who was responsible for the damages?",
"decisionAnswers": [
{
"id": "2f41affb-ce33-469c-be8c-d988c676384c",
"decisionPointId": "c30e77e5-7bcf-4351-820b-5881d6eb761a",
"value": "Myself",
"logic": null,
"linksTo": "0b3fc7c0-7786-4e70-884b-b04a6351ca34",
"ordering": 0,
"name": null
},
{
"id": "c0b23368-b23e-4945-828b-855e6eae4df2",
"decisionPointId": "c30e77e5-7bcf-4351-820b-5881d6eb761a",
"value": "Another driver on the rental agreement",
"logic": null,
"linksTo": "0b3fc7c0-7786-4e70-884b-b04a6351ca34",
"ordering": 0,
"name": null
},
{
"id": "9d12247f-b862-4a57-a3bc-108501318a32",
"decisionPointId": "c30e77e5-7bcf-4351-820b-5881d6eb761a",
"value": "Another driver",
"logic": null,
"linksTo": "53a83dc5-fa20-415e-9bf0-bb9b255b6cb7",
"ordering": 0,
"name": null
},
{
"id": "1aa48198-e93f-41a7-9269-1907570aa414",
"decisionPointId": "c30e77e5-7bcf-4351-820b-5881d6eb761a",
"value": "Not sure",
"logic": null,
"linksTo": "0b3fc7c0-7786-4e70-884b-b04a6351ca34",
"ordering": 0,
"name": null
}
]
},
{
"id": "0b3fc7c0-7786-4e70-884b-b04a6351ca34",
"claimSelectorId": "34ca7ecd-f42b-4add-b533-32464ae1b6ac",
"label": "In your opinion, was the amount charged by the rental company reasonable given the damage to the vehicle?",
"description": null,
"type": "boolean",
"claimTypeId": null,
"name": "In your opinion, was the amount charged by the rental company reasonable given the damage to the vehicle?",
"decisionAnswers": [
{
"id": "9fce4a80-1d0f-451a-824f-176b268f9476",
"decisionPointId": "0b3fc7c0-7786-4e70-884b-b04a6351ca34",
"value": "Yes",
"logic": null,
"linksTo": "90f78e81-b842-40b5-8d97-ad163673bba2",
"ordering": 0,
"name": null
},
{
"id": "f43724b6-59a3-48dd-992d-bc3e77be7529",
"decisionPointId": "0b3fc7c0-7786-4e70-884b-b04a6351ca34",
"value": "No",
"logic": null,
"linksTo": "8d031e2e-8acd-46bd-9ed1-8ae0dc13a7c2",
"ordering": 0,
"name": null
}
]
},
{
"id": "90f78e81-b842-40b5-8d97-ad163673bba2",
"claimSelectorId": "34ca7ecd-f42b-4add-b533-32464ae1b6ac",
"label": null,
"description": null,
"type": null,
"claimTypeId": "0ffa108a-10ce-40f4-b470-a12d6b38bcc5",
"name": "decision_point_4",
"decisionAnswers": []
},
{
"id": "8d031e2e-8acd-46bd-9ed1-8ae0dc13a7c2",
"claimSelectorId": "34ca7ecd-f42b-4add-b533-32464ae1b6ac",
"label": null,
"description": null,
"type": null,
"claimTypeId": "0ffa108a-10ce-40f4-b470-a12d6b38bcc5",
"name": "decision_point_5",
"decisionAnswers": []
},
{
"id": "53a83dc5-fa20-415e-9bf0-bb9b255b6cb7",
"claimSelectorId": "34ca7ecd-f42b-4add-b533-32464ae1b6ac",
"label": "In your opinion, was the amount charged by the rental company reasonable given the damage to the vehicle?",
"description": null,
"type": "boolean",
"claimTypeId": null,
"name": "In your opinion, was the amount charged by the rental company reasonable given the damage to the vehicle?",
"decisionAnswers": [
{
"id": "2c052b63-31e7-4b5e-bc97-10f6ef92c84a",
"decisionPointId": "53a83dc5-fa20-415e-9bf0-bb9b255b6cb7",
"value": "Yes",
"logic": null,
"linksTo": "f817efb0-0b13-47e1-997f-0312dc5ee2e9",
"ordering": 0,
"name": null
},
{
"id": "f141bedd-d004-43fc-8317-496fce22ed3a",
"decisionPointId": "53a83dc5-fa20-415e-9bf0-bb9b255b6cb7",
"value": "No",
"logic": null,
"linksTo": "dbfac850-0e69-49a3-b4b8-2359d89b284e",
"ordering": 0,
"name": null
}
]
},
{
"id": "f817efb0-0b13-47e1-997f-0312dc5ee2e9",
"claimSelectorId": "34ca7ecd-f42b-4add-b533-32464ae1b6ac",
"label": null,
"description": null,
"type": null,
"claimTypeId": "0ffa108a-10ce-40f4-b470-a12d6b38bcc5",
"name": "decision_point_6",
"decisionAnswers": []
},
{
"id": "dbfac850-0e69-49a3-b4b8-2359d89b284e",
"claimSelectorId": "34ca7ecd-f42b-4add-b533-32464ae1b6ac",
"label": null,
"description": null,
"type": null,
"claimTypeId": "0ffa108a-10ce-40f4-b470-a12d6b38bcc5",
"name": "decision_point_7",
"decisionAnswers": []
},
{
"id": "08b264cd-2368-4b13-97ab-aa8c7ec69504",
"claimSelectorId": "34ca7ecd-f42b-4add-b533-32464ae1b6ac",
"label": null,
"description": null,
"type": null,
"claimTypeId": "0ffa108a-10ce-40f4-b470-a12d6b38bcc5",
"name": "decision_point_8",
"decisionAnswers": []
},
{
"id": "f9cf56e7-f81f-4847-99fa-1d568c8a466e",
"claimSelectorId": "34ca7ecd-f42b-4add-b533-32464ae1b6ac",
"label": "I actually just need:",
"description": "What was the main reason for making this claim",
"type": "enum",
"claimTypeId": null,
"name": "I actually just need:",
"decisionAnswers": [
{
"id": "caf19f2f-2456-478c-ac7c-20e239454b79",
"decisionPointId": "f9cf56e7-f81f-4847-99fa-1d568c8a466e",
"value": "Help with an unrecognized credit card charge",
"logic": null,
"linksTo": "f11f53e7-ea0e-4616-84f5-ce25ccb1be4b",
"ordering": 0,
"name": null
},
{
"id": "4680bba7-c1a6-44fc-b24a-b3ca3c8f7aca",
"decisionPointId": "f9cf56e7-f81f-4847-99fa-1d568c8a466e",
"value": "A refund",
"logic": null,
"linksTo": "b23508aa-ef33-4be0-93e4-c7367032a3c7",
"ordering": 0,
"name": null
},
{
"id": "f94cac8a-504b-46a0-bba4-e6109328699e",
"decisionPointId": "f9cf56e7-f81f-4847-99fa-1d568c8a466e",
"value": "To make changes to my car booking",
"logic": null,
"linksTo": "f11f53e7-ea0e-4616-84f5-ce25ccb1be4b",
"ordering": 0,
"name": null
},
{
"id": "51eb0aa4-aec9-4011-ac82-9551f0dbb023",
"decisionPointId": "f9cf56e7-f81f-4847-99fa-1d568c8a466e",
"value": "To make changes to my insurance from RentalCover.com",
"logic": null,
"linksTo": "eb54d637-5060-4340-a2af-8b35efa347e2",
"ordering": 0,
"name": null
}
]
},
{
"id": "f11f53e7-ea0e-4616-84f5-ce25ccb1be4b",
"claimSelectorId": "34ca7ecd-f42b-4add-b533-32464ae1b6ac",
"label": "Thank you!",
"description": "{{IF B2B}}: <a href=\"/help/car-rental/139\">Our Help {{IS US}} Center {{/IF}} {{IF !US}} Centre {{/IF}}</a> has contact details for {PartnerName} - they are booking agents for {SuplierName}.{{/IF}}{{IF !B2B}} To resolve your request you will need to contact the rental company.{{/IF}}",
"type": null,
"claimTypeId": null,
"name": "Thank you!",
"decisionAnswers": []
},
{
"id": "b23508aa-ef33-4be0-93e4-c7367032a3c7",
"claimSelectorId": "34ca7ecd-f42b-4add-b533-32464ae1b6ac",
"label": "Thank you!",
"description": "{{IF B2B}}: <a href=\"/help/car-rental/139\">Our Help {{IS US}} Center {{/IF}} {{IF !US}} Centre {{/IF}}</a> has contact details for {PartnerName} - they are booking agents for {SuplierName}.{{/IF}}{{IF !B2B}} Please login to your <a href=\"/account\">RentalCover.com Account</a> to manage your policy. If prompted, you will need to enter your policy number: {booking_reference}{{/IF}}",
"type": null,
"claimTypeId": null,
"name": "Thank you!",
"decisionAnswers": []
},
{
"id": "eb54d637-5060-4340-a2af-8b35efa347e2",
"claimSelectorId": "34ca7ecd-f42b-4add-b533-32464ae1b6ac",
"label": "Thank you!",
"description": "Please login to your <a href=\"/account\">RentalCover.com Account</a> to manage your policy. If prompted, you will need to enter your policy number: {booking_reference}",
"type": null,
"claimTypeId": null,
"name": "Thank you!",
"decisionAnswers": []
}
],
"locales": [],
"lastEditedByUser": null
}
}{
"type": "exception",
"message": "Claim selector with given ID could not found."
}Last updated