Property / Renters
Property related insurance products such as Renters, Landlord, etc
Commonly, partners will integrate XCover using two key purchase process API calls: create quote and create booking. Most integrations follow the below high level flow of events:
1. User goes through a property related User Experience 2. Partner platform sends a quote package payload to the create quote endpoint 3. User selects insurance option/s 4. User pays for travel and insurance at checkout 5. Payment collection 6. Partner sends a booking request payload to the create booking endpoint 7. XCover sends confirmation email including policy details, Partner sends purchase confirmation and tax invoice.
Post sale processes
Modification Changes to customer details such as name, address, or any rating factor needs to be captured in order to ensure the customer is paying the appropriate premium.
Cancellation Should a partner need to facilitate policy cancellation, the below workflow should be referenced.
In circumstances where a customer chooses to purchase the anchor product or service, but not the insurance offer. An opt-out request is used to notify XCover of a non-opted insurance quote. This assists with pricing and product offer data analysis and ultimately improved offers and sales results.
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