# Property / Renters

Commonly, partners will integrate XCover using two key purchase process API calls: [create quote](https://docs.covergenius.com/xcover/purchase-workflow-overview/quote#quote-request) and [create booking](https://docs.covergenius.com/xcover/purchase-workflow-overview/booking). \
\
Most integrations follow the below high level flow of events:

![](https://1637184925-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LsQ_haI87nzaKJrV84e%2F-M_w9A9o0eHdKWIhsb_p%2F-M_w9waDO25L4PZBnYp7%2Fproperty_swimlante_template-Quote%20and%20Bind.png?alt=media\&token=74b088df-30b7-4d3d-a747-dbf34854a41a)

1\. User goes through a property related User Experience\
2\. Partner platform sends a [quote package payload](https://app.gitbook.com/@cover-genius/s/doc-xcover/~/drafts/-MK8jZzl6AeqzYoyOCeu/purchase-workflow-overview/quote) to the create quote endpoint\
3\. User selects insurance option/s\
4\. User pays for travel and insurance at checkout\
5\. [Payment collection](https://app.gitbook.com/@cover-genius/s/doc-xcover/~/drafts/-MI2Y76Y5vxiUOiNBc0h/payment-process)\
6\. Partner sends a [booking request payload](https://app.gitbook.com/@cover-genius/s/doc-xcover/~/drafts/-MK8jZzl6AeqzYoyOCeu/purchase-workflow-overview/booking) to the create booking endpoint \
7\. XCover sends confirmation email including policy details, Partner sends purchase confirmation and tax invoice.

#### Post sale processes 

[Modification](https://app.gitbook.com/@cover-genius/s/doc-xcover/~/drafts/-MI2Y76Y5vxiUOiNBc0h/modification)\
Changes to customer details such as name, address, or any rating factor needs to be captured in order to ensure the customer is paying the appropriate premium.

![](https://1637184925-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LsQ_haI87nzaKJrV84e%2F-M_w9A9o0eHdKWIhsb_p%2F-M_wISImJZ4wVkCUbVWQ%2Fproperty_swimlante_template-Sync%20Modification.png?alt=media\&token=ecd3f3f9-6ec8-4c04-a855-c8cd8b7eddad)

\
[Cancellation](https://app.gitbook.com/@cover-genius/s/doc-xcover/~/drafts/-MI2Y76Y5vxiUOiNBc0h/cancellation)\
Should a partner need to facilitate policy cancellation, the below workflow should be referenced.

![](https://1637184925-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LsQ_haI87nzaKJrV84e%2F-M_w9A9o0eHdKWIhsb_p%2F-M_wIBFvx2pU2pmz3g6J%2Fproperty_swimlante_template-Cancellation%20Preview.png?alt=media\&token=944ca9dd-e7aa-414f-a9cf-c3511da221f2)

#### [Opt-out process](https://docs.covergenius.com/xcover/purchase-workflow-overview/opt-out)

In circumstances where a customer chooses to purchase the anchor product or service, but not the insurance offer. An opt-out request is used to notify XCover of a non-opted insurance quote. This assists with pricing and product offer data analysis and ultimately improved offers and sales results.

![](https://1637184925-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LsQ_haI87nzaKJrV84e%2F-M_w9A9o0eHdKWIhsb_p%2F-M_wIev5w0wwawUXCEKv%2Fproperty_swimlante_template-Opt-Out.png?alt=media\&token=8f158da3-52bf-46ae-9a06-6228508b3aec)

<br>