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API Specification
  • Introduction
  • Integration Checklist
  • Common Use Cases
    • Events / Tickets
    • Travel / Accomodation
    • Property / Renters
    • Parcel / Shipping
    • Product / Retail
  • API Authentication
  • Idempotency Keys
  • Rate Limits
  • Purchase Workflow Overview
    • Quote Request for Policies
      • Fast Quote (Optional)
      • Displaying the Quote
      • JS based offer display
    • Payment Process
      • Single Payment
      • Dual Payment
    • Booking
      • Instant Booking
    • Insurance Opt-Out
  • Cancellation Workflow
  • Modification Workflow
  • Renewal Workflow
  • Instalments Workflow
  • Claim
  • Policy Management
  • XCover Quote Package State
  • API Responses
    • Quote/Policy Status
    • Error Management
    • Error Types
  • Data Formats
  • Webhooks
  • Apple Private Relay
  • FAQs
    • Events / Tickets FAQs
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  1. API Responses

Quote/Policy Status

PreviousAPI ResponsesNextError Management

Last updated 1 year ago

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An XCover Quote Package and individual Quotes within a Quote Package can transition between several different statuses. Below is a state diagram of these transitions and their conditions.

The XCover API operates with a set number of states that a quote can rest in. RECEIVED: Refers to an initial quote creation state - this is not a live policy, but may be booked from this state. CONFIRMED: A booked policy, this policy is confirmed as being paid for and activated. It may be active or expired. May be cancellable or modifiable, and can be claimed against. CANCELLED: A cancelled policy cannot be claimed against, or modified. DELETED: A rare status that depicts a removed quote/booking. PENDING_PAYMENT: Only relevant for quotes that are booked using the require_payment_confirmation flag during a create booking request (usually followed by the confirm booking request) end state if confirmed will be CONFIRMED. FAILED: A failed quote status. RENEWED: A state used to depict a renewed prior booked policy (for example after an annual renewal payment is confirmed).

QuoteStatus:
    RECEIVED
    CONFIRMED
    CANCELLED
    DELETED
    PENDING_PAYMENT
    FAILED
    RENEWED